[Close] 

Bilingual Implementation Manager (Spanish)

What you ll do:
  • Taking new clients and transforming them into Procore experts and evangelists through training (in person and remote via screen sharing software), support, and relationship management
  • Providing the highest level of service and support to Procore s clients through diligent communication
  • Communicating with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face to face meetings
  • Collaborating with all levels of the Procore organization to develop best practices, connect clients with Product Managers and Marketing to further client success and Procore s evolution as a market leader
  • Complete immersion and mastery of Procore s product offerings, business model, services, emerging technologies, and Customer Success best practices

While our Customer Success team works closely with all levels of our organization, including our sales team, this position does not include any direct selling-related tasks or activities. Our Customer Success team is solely focused on ensuring Procore's clients are well supported, educated, and fully adopted on our platform.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.