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Sales Support, Account Manager

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.


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Join the Americas Pathology Sales team in Agilent's Diagnostic & Genomics Group. The market for Agilent's Pathology products continues to enjoy significant growth through the invention, development and launch of high value products associated with technology platforms such as IHC, Special Stains, H&E, PharmDx and Molecular. In this entry level role, as a Pathology Sales Support, Account Manager, you will be responsible for supporting the sales of Agilent brand of Dako Pathology products within the Americas. As an integral member of the Americas Pathology sales team you will have the opportunity to learn and grow into various sales roles, including direct sales. As a Pathology Sales Support, Account Manager, you will be expected to learn and support various backoffice sales tools and processes that are used to sell total Pathology workflow solutions within this highly competitive marketplace. You will work closely with the, Senior Director, Americas Field Organization, Pathology and Business Development Manager, Americas Field Organization, Pathology to increase the efficiencies of the team to sell more products and achieve/exceed quota.


Key Responsibilities:



  • Support logistics and content for regional sales team meetings as needed.

  • Support & manage new sales team member On-Boarding Experience for the Americas Pathology team.

  • Responsible to manage the Installed Base of Instruments as Business Asset Coordinator (BAC) for the AFO Pathology sales team.

  • Support and provide backup for all Sales Analytics reporting.

  • Administrative support for; travel policy related to customer visits, vendor payments and organizational reporting.

  • Partner with Inside Sales, Account Managers to provide assistance with quoting, order tracking, orders on hold, price lists requests.

  • Learn SAP CRM tool (creating leads, creating & managing opportunities, updating contacts and managing marketing campaign data).

  • Contribute to developing effective strategies and tactics that will enable Agilent to gain market share.

  • Provide constructive feedback from customers into Agilent to help guide continual development of products that more effectively address customer needs.

  • Participate and be an active member in regional sales and marketing team meetings.

  • Understand Pathology in the Academic, Government, Not-for-Profit and Pharmaceutical industries and recognize trends that impact buying of Agilent products



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